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Why Wilderness?

Partner with the leading UK and Ireland destination experts

Going the Extra Mile

Back in 2001, we set out to create a travel company that really meant what it said in terms of customer service and experience. On our very first trip, we sweated over every possible detail to ensure that not only did everything go to plan but that we exceeded expectations and delivered a truly memorable client experience.

It is this same commitment to quality and experience which makes us the go-to DMC for many world-leading global travel brands, helping us deliver unrivalled levels of customer satisfaction and develop long-standing industry relationships. Our focus on quality end-to-end experience and attention to detail has remained our cornerstone as we’ve grown our team and expanded into new destinations.

So, if you are currently weighing up your options and wondering what the Wilderness Group difference is, we hope the following will help you decide why you should choose us as your preferred UK and Ireland in-country partner.

Paul Easto – Founder of The Wilderness Group

We are trusted by some of the biggest and best tour operators in the industry to deliver their holiday programs in Scotland, Ireland, England and Wales. We exceed their discerning standards and our long-standing partnerships are a testament of our ability to meet those expectations. As a tour operator ourselves, we run an extensive range of 5 star rated, small-group adventures and tailor made tours, that showcase the unparalleled depth and breadth of our offering. We look after the logistics in-house, ensuring a personal touch that sets us apart from the rest and permeate all aspects of planning and running your clients’ unforgettable trip to the UK and Ireland.

Our teams on the ground live and breathe our destinations, bringing their extensive local knowledge to the table when it comes to all aspects of travel. From the many years’ worth of meaningful relationships we’ve built up with accommodation providers that assure your client’s comfort, to our intimate knowledge of logistics that ensure the smooth running of the trip, you and your clients will benefit from our expertise from design to delivery. Tapping into our on-the-ground teams’ knowledge, we have curated and created a range of insider experiences that you won’t find anywhere else- allowing for a deep-dive into each of the destinations in which we work. We will work with you to personalise your itineraries and build fantastic, one-of-a-kind trips.

While every aspect of each holiday is important, it is our guides that really elevate the trip, turning an already great tour into a transformative travel experience. For this reason we have invested in selecting and training the best guides in the business. By providing industry-leading working conditions and continuous professional development opportunities, we have built a team of truly amazing individuals committed to professionalism. The end result is the delivery of the best travel experience your clients are likely to ever have. Having our own in-house guiding team means that you can count on the ultimate in quality trip leadership for your clients. Those who travel with us agree, with 94% of clients awarding the highest possible score to their guide delivering an average rating of 4.93 out of 5.

We make significant investments each year to maximise your client’s experience, including top of the line equipment and vehicles. Your clients will travel in comfort on board one of our 9 seater, executive mini-vans which are replaced every 2 years. Owning our own vehicle fleet ensures the highest standards of upkeep. When it comes to the all-important accommodation, we have spent over two decades developing and refining relationships with a wide range of hotels, lodges, guest houses and exclusive use venues. We have a dedicated member of staff who manages these relationships on a full-time basis. This personal attention means not only can we match the perfect accommodations to your clients, but also ensures that they receive the highest standards of service on arrival and throughout their stay.

We feel lucky to live and work in such an incredible part of the world. Looking after the environment which provides the amazing natural backdrop for our adventures is not only the right thing to do but also makes sound business sense. It’s one of the many reasons why we’ve taken the bold step to become the world’s first climate positive tour operator. Sustainability permeates every aspect of what we do, from the fundamentals of trip design to ensuring that we have a positive impact on the local economies in the regions we work in. We have been at the forefront of tourism and conservation for over 20 years. Since its launch, our Conservation Contribution Scheme has raised more than £50,000 for grassroots environmental protection charities across Scotland and Ireland. We are committed to continuing to lead the way in sustainable travel across our destinations.

Wilderness Sustainability

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